Home Page City Webmail Admin Login




                The City of Brockton seeks a qualified applicant for the Director of Community Outreach & Communications who works under the direction of the Chief of Police. 

The primary purpose of the position is to be responsible to the Brockton Police Chief or the Acting Police Chief for assistance in the effective management, administration and coordination of all community outreach and communication with the media and the general public.  The duties and responsibilities of the Director of Outreach and Communications are as diverse and wide ranging as the law related needs of municipal government, police agencies, and officers.

Performs varied and responsible duties requiring a thorough working knowledge of the departments

operations and the exercise of judgment and initiative to carry out assignments independently, analyze situation and conditions, and determine appropriate course of action.

With the Chief’s consent and in conjunction with the units responsible therefore, duties include but are not limited to the following:

Assist to plan, implement, and manage outreach initiatives and various programs.

Responsible to serve as the liaison between the Department, members of the media and general

public for all public communications; for all aspects of external communications including the release of accurate and timely information concerning police activity and criminal investigations within the City of Brockton; for developing, implementing, promoting, and maintaining a positive department image through the implementation of a Public Information Program for the Police Department;  and for developing and facilitating releases to the media on developing/breaking stories regarding crime offenses, investigations, and/or other areas of public concern.

Responsible for posting and disseminating Citizen Alerts in City and public buildings; for developing publications, marketing materials, and website content for the Department and  affiliated  programming. Ensure all materials and content are up-to-date and available in the community.

Responsible for creating and monitoring the content for standard social media platforms (e.g.

Facebook, Twitter, YouTube, and blogging); for implementing public information strategies to project a positive image of the City and the Police Department; for promoting the Department through the identification/provision of information on stories of interest to the media, and periodic public service messages; and for implementing public information strategies to project a positive image of the City and the Police Department.

Responsible for promoting the Department through the identification/provision of information

on stories of interest to the media, and periodic public service messages; for developing promotional strategies for getting the Police Department’s message on crime/crime prevention/other activities to the general public; for answering written and telephone inquiries regarding Police Department activities; and for developing and maintaining a rapport with news media representatives.

                Responsible to for work with the Chief, Commanding Officers, Unit Supervisors and Crime Analyst to identify training needs; to research, plan, and schedule programming for identified training needs; to help develop and maintain a Training Profile for all positions in the Department; and to work collaboratively with community members, organizations, and agencies to continuously improve the safety and security of the Brockton community. Offer to provide support and direction to community members, organizations, and agencies, such as Neighborhood Watch Groups and Neighborhood Associations.; to coordinate community safety presentations and tours of the Brockton Police Station; and to provide information and resources to residents and victims of crimes.

                Responsible in conjunction with the City’s Information Technology Department to maintain and update the department’s website content for all community resources and programs including publishing all events, meetings, etc. on the department’s website calendar and city calendar; to research and identify potential venues and conferences for personnel to present on community initiatives and programs; to prepare presentations and abstracts to be utilized in presentations and publications; to facilitate the Police Department’s participation in various citywide events by maintaining an up-to-date calendar of scheduled events in the community and partnerships with various planning committees; to represent the department at designated community events and neighborhood sponsored meetings and to recruit, organize, and provide support to civilian interns and volunteers for their project-based work with the Police Department.

                Serves as the Department’s chief spokesman and principal communications advisor, serves

as an informational resource for City management, the press, and the general public.  Plan, implement, and evaluate new initiatives, projects, and programs including educational forums, crime prevention workshops, and community discussions to enhance police and community relations.

 Responds to all significant incidents throughout the City to ensure the proper flow of information between all stakeholders. Coordinates the implementation and ongoing development, and evaluation of current programming, including the Champion Plan, Child Witness to Violations Project, G.R.E.A.T. families program, notMYkid, Operation Divinity, Project Lifesaver and other community initiatives.  

                Works with the Community Education Unit to ensure the needs of the Brockton community are being met. Assists officers with troubleshooting resident complaints and concerns. Maintains a database of services and programs to be utilized in the development of case service plans.

                Attends all meetings relating to programming and outreach for the unit. Be prepared to provide updates on specific programming and outreach efforts.

Performs similar or related work as required, as situation dictates or as assigned by the Chief of


                Work is performed in office conditions and is subject to some fluctuations based on demands of the department and administrative deadlines; has regular contact with City employees, local, state, and federal agencies, and the public; has access to confidential information pertaining to personnel, legal proceedings, criminal records, and bid processes.  Errors could result in delay or loss of service, monetary loss, or legal repercussions. Work takes place primarily at the Brockton Police Station. There will be frequent outside meetings with partner agencies, local organizations, and community groups. 

                Work is performed under typical office conditions and will involve operating a computer, slide projector, scanner, printer, facsimile machine, copier, calculator; typewriter, and other standard office equipment.  The workload is relatively stable, but can fluctuate based on project deadlines; the employee will need to attend occasional evening meetings and weekend events.

                Bachelors degree in Criminal Justice, Sociology, Communications, Public Relations, Business, related field or equivalent work experience required and graduate degree in Social Work, Public Health, Communications, Public Relations, Business Counseling preferred; five (5) years of experience in community and public relations; public speaking and public presentations; computer experience including Microsoft Office or combination of education, training or experience which provide the required knowledge, skills and abilities to perform the essential functions of the job.  Must possess a Valid Massachusetts Driver’s License.

Knowledge and experience in community outreach and service programs including data collection,

community outreach, facilitating, planning, implementation and evaluation of programs required.  Effective Management and leadership skills; skill in developing policies and procedures to accomplish goals and objectives; imagination, innovation and judgment relating to planning and achieving department goals.

                Ability to take initiative and work independently with appropriate supervision and the ability to work collaboratively as part of a team.  Ability to communicate effectively in written and oral form. 

Demonstrated strong interpersonal skills, including the ability to maintain composure, sensitivity, confidentiality, and discretion in interactions with a wide range of individuals and communities.  Demonstrated strong research and writing skills, as well as effective organization and communication skills.  Demonstrated experience in public speaking, presenting, editing, and basic graphic design.  Demonstrated ability in working in the public sector and familiarity with the Brockton community. 

Salary $79,088-$96,475, 4 step position, step increases on anniversary date of hire until reach

maximum step, position includes medical & other fringe benefits.

                Brockton requires residency within 1 year of employment.  AA/EEO.

                Send a cover letter, resume, copy of valid MA Drivers License, & copy of driving record from MA

Registry of Motor Vehicles to Maureen Cruise, Director of Personnel, City of   Brockton, 45 School Street, Brockton, MA  02301, via e-mail to mcruise@cobma.us, or via facsimile at 508-580-7133 no later than Monday, June 6, 2016.  Finalists subject to Criminal Offender Record Information (CORI) check.






The City seeks qualified applicants for the position of Animal Control Officer who works under the general direction of the Supervisor of Animal Control.

Duties include but are not limited to the following: Performs animal care, investigative and administrative work in the enforcement of regulations relating to the control and regulation of animals; responds to animal related complaints; investigates reports of vicious animals and animal bites; responds to emergency calls from the police or fire departments.  Kills or causes to be killed any dog or other animal that is injured, maimed, or diseased.  Enforces City codes and state and federal laws; makes and prefers complaints against owners of dogs not properly licensed and collared; enforces leash laws.  Maintains logs and records of the number of animals killed, their owners, number of complaints, and other information required by law; enters data into computer system; may make presentations to citizens groups about animal safety and care.  Patrols the City seeking violations of City codes; issues citations for violations of codes; captures loose dogs in the City; may appear in court for hearings or trials.  Performs general housekeeping duties and animal care work; cleans kennels; feeds and shelters all dogs in care and attempts to locate/find new owners by giving or selling dogs to prospective new owners.  Picks up dead animals and disposes of them. 

                Supervision: Works under the general supervision of the Supervisor of Animal Control; performs a variety of responsible duties according to department policies and procedures; work requires the application of independent judgment to analyze unusual situations and determine the best course of action.  Unusual situations, requiring clarification of policies or procedures, are referred to the supervisor.             

                Work Environment: Most work is performed outdoors, with exposure to adverse weather conditions and exposure to potentially dangerous animals and diseases; workload is subject to seasonal changes; responds to emergency situations.  Uses standard office equipment and operates a light truck, automobile, medical equipment, tools and specialized equipment, such as cages, snare poles, traps and weapons.   Performance of duties requires regular contact with the general public and City departments; contact with the public requires courtesy, patience and tact, sensitivity to concerned animal owners and the ability to explain laws and regulations under stressful situations.  Has access to confidential information pertaining to complaints.  Errors could result in personal injury or injury to others, delay in delivery of services and legal repercussions.    

Minimum Qualifications: Education and Experience: High school diploma; technical training and two years of experience in handling and caring for animals; or an equivalent combination of education and experience. 

Additional Requirements Valid Massachusetts motor vehicle operator’s license, license to operate a firearm and Certification from the Animal Control Officers Association.

Knowledge, Ability, and Skill: General knowledge of the applicable federal and state laws and City ordinances governing the control and regulation of animals; knowledge of animal care procedures and animal handling procedures and practices.  Ability to communicate effectively and tactfully with the public and to explain regulations, take enforcement action and investigate complaints; ability to capture and restrain various domestic and wild animals, including aggressive dogs; ability to operate a firearm; ability to work independently; ability to maintain records and prepare reports.  Excellent public relation skills; skill in mediation and negotiation; skill in handling animals.   

Essential Functions: Frequent moderate physical effort is required to perform duties.  Required to stand, walk, sit, speak, hear, use hands to operate equipment, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.  Required to lift and/or move animals weighing up to 100 pounds.  Vision requirements include the ability to read and analyze documents, use a computer and operate a motor vehicle. 

Salary:  $41,590-$49,763, 7 step position, step increases on anniversary date of hire until reach

maximum step, position includes medical & other fringe benefits.

                Brockton requires residency within 1 year of employment.  AA/EEO.

                Send a cover letter, resume, copy of valid Massachusetts Drivers License and copy of your attested driving record from the MA Registry of Motor Vehicles to Maureen Cruise, Director of Personnel, City of   Brockton, 45 School Street, Brockton, MA  02301, via e-mail to mcruise@cobma.us, or via facsimile at 508-580-7133.  Position open until filled. Finalists subject to Criminal Offender Record Information (CORI) check and a pre-employment physical which includes drug/alcohol screening.


                Duties include but are not limited to the following:  Performs work required to maintain the Parking Garage, Parking Lots and Parking Meters that are under the control of the Parking Authority, may be assigned to roles including booth attendant, meter collection and repairs, security guard and facility maintenance. Greets customers and provides friendly courteous service; provides customers directions to downtown and other destinations;  collects parking fees, makes proper change; directs customers to available parking spaces; balances cash drawer and tickets at end of shift and prepares paperwork; assists in the collection and recording of monthly parking permit fees.  Ensures the safety and security of customers and the facility by making oneself visible and available to customers; reports the presence of suspicious persons or activity to supervisor and other employees; reports unsafe or potentially hazardous conditions or situations to supervisor; enforces (in a polite, tactful manner) Parking Authority policies, rules, and regulations.  Performs general custodial duties including but not limited to office and restroom cleaning, trash/refuse removal, sweeping, window washing, etc. Assists in other maintenance activities of facilities and properties under the management and control of the Parking Authority.  May operate motor vehicles and power equipment.  Performs snow and ice removal from stairs and walkways during shift; responsible to be respond to snow and other emergencies outside the normal shift.  Performs other related duties as assigned by the Executive Director Parking Authority, Parking Supervisor or their designee.

                Work Environment: Work is performed outside and in Parking Booth; outdoor work may be performed in adverse weather conditions.  The employee operates a variety of equipment such as trucks, light equipment, and various hand power tools.  The employee generally has contact with customers, other city workers and occasionally contractors.  Errors could result in personal injury, injury to others, delay or loss of service and damage to garage or equipment.

                Minimum Qualifications:   High School diploma or equivalent, one year’s paid experience in customer service, one year’s paid experience in operating a cash register, snow equipment, power tools and hand tools. Brockton resident and bi-lingual preferred.

                Additional requirement:  Valid Massachusetts Drivers’ License.

                Knowledge, Ability, and Skill:  Ability to communicate effectively with customers, Co-workers, other city employees and contractors.  Must be polite and courteous even in stressful or adversarial situations, and be able to deal effectively and tactfully with customers, co-workers, city employees and occasionally contractors.  Ability to perform basic math calculations, operates a cash register, make proper change and reconcile cash drawer and tickets at end of each shift.

                Essential Functions: Moderate physical effort is required to perform duties; work is performed outside as well as inside Parking Booth.  The employee is required to walk, stand, sit, speak, hear, reach with hands and arms, stoop, climb, and work in confined area such as the Parking Booth.  Stamina is required to work in adverse weather conditions.  Required to lift or move items weighing up to 60 pounds.  Vision requirements include the ability to read documents, operate equipment and drive a motor vehicle. 

                Salary:  $14.24-$16.34 hourly, 5 step position, one step increase each year on anniversary date of hire until reach maximum step.  19.5 hours per week, Monday through Thursday, 1:00 PM to 5:00 PM and Friday, 1:00 PM to 4:30 PM. Benefits per current collective bargaining agreement, however position does not include any insurance benefits.

                Cover letter, resume, copy of Massachusetts Drivers License and a copy of an attested driving record from Massachusetts Registry of Motor Vehicles to Maureen Cruise, Director of Personnel, 45 School Street, Brockton, MA  02301, or via e-mail to mcruise@cobma.us or via facsimile to 508-580-7133.  Position open until filled

                Brockton requires residency within one year of employment, must remain a resident for 7 years.  An Affirmative Action/Equal Opportunity Employer.

                Finalists will be subject to a pre-employment physical which includes drug & alcohol testing and a Criminal Offender Record Information (CORI) check.

Library Director
Brockton Public Library
Brockton, MA

The Brockton Public Library Board of Trustees seeks a dynamic Library Director.  Candidates must have a proven track record of leadership, adaptability and vision in overseeing a large, urban library system. 

The Director is responsible for the management and operation of the city’s historic main branch library and two vibrant branch locations, a staff of more than 35 library professionals and an annual budget of $2.3 million.  The Brockton Public Library is the hub of a diverse Gateway City of more than 95,000 people, and its Director is an integral part of community life.  The Brockton Public Library circulates more than 183,000 items each year, and provides engaging civic programming for all ages, from story hours and literacy-themed activities for children to English as a Second Language classes, job search assistance, genealogy research, art exhibits and civic engagement programs. 

Successful candidates will understand the role a public library plays in the 21st century and have a bevy of ideas for new programming, outreach and community engagement in multiple languages.  A Master of Library Science degree from an accredited college or university is required; as well as five years of experience as a public library director with supervision of a large staff.  A Massachusetts Library Certification is also required.

Required skills: practical expertise in staff management, personnel administration, collective bargaining, grant writing, budget management, technology, planning and innovative library practices.  An ability to communicate effectivity and to promote community relations with municipal leaders and diverse constituencies is highly desired.  Participation in regional and professional organizations is expected. Residency within in the City of Brockton is required within one year. 

Salary: $85,000+ depending on experience.

Interested applicants are invited to send a letter of intent, resume ad three professional references to Mark E. Linde, Chairman, Brockton Board of Library Trustees, PO Box 974, Brockton, MA 02301. Please note: all interviewees must pass a Massachusetts Criminal Offender Registry Inquiry (CORI) check.

Official Website for the City of Brockton. ©2016 City of Brockton All Rights Reserved.